Critical infrastructure Telephony Network

Montenegrin Electric Transmission System (CGES): IP telephony and active network equipment

A single telecommunications system connecting the dispatch centre, the headquarters building and more than 20 substations across Montenegro, all on one platform, with full redundancy of key components.

Client Montenegrin Electric Transmission System (CGES)
Sites Dispatch centre, headquarters and 20+ substations
Platform Alcatel-Lucent OmniPCX Enterprise
Role Delivery and implementation
300+
IP phones
20+
Connected sites
2N
Redundancy of key components
The brief

Communication with no single point of failure

As the transmission system operator, CGES manages infrastructure of strategic importance spread across Montenegro. The dispatch centre, headquarters building and substations had to be connected into a single communication system, available at all times.

TRS delivered and implemented a virtualised IP telephony platform and active network equipment at all sites, with full redundancy of critical components and centralised management of the entire system.

Scope of the solution

A redundant platform for every site

The system was built so that every critical component has a backup, and all sites run on a single, centrally managed platform.

Virtualised IP PBX

A telephony platform with fully redundant call servers and no single point of failure.

Redundant SBC

Session Border Controller in a redundant configuration, for uninterrupted SIP traffic to the public network.

Dispatch consoles

Operator consoles with automatic recording of all dispatch calls, in line with regulations.

Central management

Management of the entire system, users and configuration through the OmniVista 8770 platform.

Active network equipment

Alcatel-Lucent Enterprise network equipment at every site, from the dispatch centre to the substations.

A single whole

All sites, from the dispatch centre to the substations, are connected into one system with shared operating logic.

Result

One system for the entire network

No single point of failure

Every critical component has a backup. The system keeps running even if any part of it fails.

All sites on one system

The dispatch centre and all substations communicate through a single, centrally managed platform.

Recording in line with regulations

All dispatch calls are automatically recorded and stored, without exception.