Extensions and internal calls
Every employee has their own number, and calls within the company are free.
A business phone system that simply works
Everything your office needs for everyday communication (extensions, reception, voicemail and calls on mobile) in one system that is easy to use and maintain.
For organisations whose phones simply have to work
The Office solution is designed for companies with one or a few sites that want a reliable system, clear costs and someone who takes care of everything.
Offices
Law, accounting, engineering and other firms.
Practices and clinics
A reception desk that never misses a patient's call.
Smaller hotels
Room phones, reception and wake-up calls.
Sales and service centres
Customer calls routed to the right person the first time.
What you get
Auto attendant
“For sales, press 1…” and callers reach the right department on their own.
Voicemail
No message gets lost, even when you are in a meeting or out of the office.
Business number on mobile
With the Rainbow app you make and take calls on your business number from anywhere.
Conference calls
Several participants in the same call, without extra equipment.
Grows with you
Add users and sites when you need them, without replacing the system.
One device for the whole office
At the heart of the system is the Alcatel-Lucent Enterprise OXO Connect, a compact communication platform that fits into your existing network cabinet alongside the network equipment.
We deliver, configure and maintain the whole system, from the call server and phones to the connection with your operator.
Office or Enterprise: which is right for you?
Not sure? Write to us and we will recommend a solution after a short conversation.
| Office | Enterprise | |
|---|---|---|
| For whom | Small and medium-sized organisations | Large and distributed organisations |
| Sites | One or a few | Many sites working as one system |
| Availability | Reliable everyday operation | Redundancy for uninterrupted operation |
| Integrations | Basic (mobile, voicemail) | Advanced (hotel, hospital and business systems) |
| This page | View Enterprise → |
Office communication
Questions and answers
Short answers, without technical jargon.
What is an extension?
An extension is a short internal number (e.g. 101, 102) assigned to each employee. Colleagues call each other on extensions for free, and outside calls are transferred to the right person when needed.
What is an auto attendant?
It is an automated voice menu that greets callers: “For sales, press 1, for support, press 2…”. Callers reach the right department on their own, and reception is not buried in call transfers.
Can I take business calls on my mobile?
Yes. With the Rainbow app your business number also works on your mobile phone and computer. Clients call the same number, and you answer wherever you are.
Do we need a new network for IP phones?
Usually not. IP phones run on the same network as your computers. Before installation we check whether the network is ready, and if it is not, we fix that too, since we also build networks.
What if the company grows?
The system expands by adding users and sites. When an organisation outgrows the Office solution, we plan the move to an Enterprise platform so that nothing stops.
Who maintains the system after installation?
We do. We offer maintenance and support (user changes, settings, troubleshooting), so you do not have to think about telephony.
How many of you are there, and how do you work?
Tell us the number of employees and sites, and we will send a system proposal and an offer.
Contact us